Please read these notes before using the booking system

Please note that your entry HAS NOT BEEN accepted unless a screen comes up showing your entry code.

Click the link on the category that is appropriate for your age in the event you wish to enter. The system will then take you to the booking form that shows the valid age groups and race distances for the event.

At the bottom of the form, just above the submit button, you will see help text that guides you through the booking process and informs you of anything that the system was not able to process.

Complete all the fields on the booking form that are marked with an asterisk and any others that are relevant to you and then click the 'Submit' button.

Note the help text at the bottom of the screen, make any corrections necessary and Submit the form again.

We now use Google Checkout to process online payments. You will need to have a Google account to do this but can easily and quickly create one as part of the process. It is important that after making your payment in Google Checkout you click the link that returns to our website. This is where we generate and send out your PDF confirmation form and so you will need to contact us if you do not receive that.

If the booking has been processed correctly you will get taken to a different page that shows your entry number. This information is also sent to you by email. If you do not get to this page then your booking has not been made.

FAQ's

Q. I put my entry in the wrong category, how can I correct it?
A. Unfortunately we are not able to transfer entries between categories. You will need make another entry in the correct category. Then send us an email and we will cancel your previous entry.

Q. The system says that my age (2006) is not valid?
A. The system has not recognised your date of birth. Please make sure you have entered it correctly in dd/mm/yy format, eg. '6/3/97'.

Q. I completed my entry but did not complete the Google Checkout process. I am now not able to make another entry?
A. We probably have your entry on our database but it will be flagged as unpaid. Please send us a cheque with your name and postcode and we will then complete the process and you should receive your PDQ entry confirmation.

Q. I made my payment in Google Checkout but have not received my online PDF confirmation form from you?
A. This could either be that we were not able to use your email address for some reason or you might not have clicked the link in Google Checkout to return to our website. Please contact us and we will resolve the situation.

Q. I did not receive my confirmation email?
A1. If you had already printed your entry form then please check the email address on it and inform us if it is incorrect.
A2. If your email address is with a bulk email provider such as Hotmail or AOL it is likely that they have detected that the email has been produced online and incorrectly rejected it as potential spam. Please contact us with an alternative address if possible so that we can ensure you get both your entry form and your final instructions.

Q. I click the link but the PDF file does not show?
A1. It may be that popups are blocked, hold the 'Ctrl' key down before you click the link
A2. Tne PDF viewer sometimes opens its own update page, try shrinking down all your open wndows to see if there is a PDF viewer window that you need to close/accept.

Q. I entered my BTA number but was still charged the full amount?
A. We have no way of verifying your BTA number online. Please bring your certificate to the event and we will refund you there.

If you are still having problems please email us at solutions@silkwebs.co.uk